Policies and Agreements

Terms and Conditions

The master agreement governing access to and use of the LegalHusk marketplace by every visitor, Client, and Professional - covering eligibility, LegalHusk's role as a technology marketplace rather than a law firm, fees, disputes, and governing law.

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Privacy Policy

Explains what personal data LegalHusk collects across the platform, how it is used, disclosed, retained, and protected, and the privacy rights available to Clients, Professionals, and visitors under U.S. state and international law.

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Acceptable Use and Prohibited Services Policy

Sets the rules protecting Clients, Professionals, and marketplace integrity - prohibiting unauthorized practice of law, fraud, payment manipulation, security abuse, and misuse of confidential information.

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Professional Marketplace Agreement

The binding agreement between LegalHusk and independent Professionals, covering verification, independent contractor status, fee structures, confidentiality, insurance, and conditions for suspension or termination.

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Professional Verification and Listing Policy

Explains the identity, credential, and insurance checks a Professional must pass to be listed, what a verification indicator does and doesn't mean, and how listings are reviewed, restricted, or removed.

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Client and Professional Engagement Agreement

The master template governing the direct engagement between a Client and their chosen Professional - scope, fees, deadlines, confidentiality, and termination - separate from LegalHusk's own marketplace role.

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Payment, Cancellation, and Refund Policy

Covers how fees are displayed, processed, and refunded, how milestones and payouts work, and the cancellation, chargeback, and dispute rules that apply to both Clients and Professionals.

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Complaints and Administrative Dispute Policy

Explains how LegalHusk receives, reviews, and resolves complaints about accounts, orders, payments, and conduct — and clarifies what LegalHusk can and cannot decide when a dispute concerns Professional Services.

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Review and Rating Policy

Governs how reviews and ratings are submitted, verified, moderated, and displayed, including rules against fake reviews, incentivized sentiment, and rating manipulation.

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Cookie Policy

Describes the cookies and similar tracking technologies used across the platform, the choices available to Users, and how consent and opt-out preferences such as Global Privacy Control are handled.

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Data Processing Addendum

A supplemental agreement for business customers, defining LegalHusk's role and obligations as a data processor when it handles personal data solely on a customer's documented instructions.

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International Consumer Addendum and Cancellation Form

Supplements the Terms for consumers outside the United States, covering statutory withdrawal rights, early-performance consent, and a model cancellation form for eligible consumers.

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Legal Document Register and Implementation Checklist

An internal reference register mapping every LegalHusk legal document, required disclosures, and product controls needed to operate the marketplace compliantly across jurisdictions.

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